Privacy Policy

1. Introduction

AVS Design and Construction UK Limited (Company No. 12345678) ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and project address provided through our quotation form or direct communication.
• Project Details: Information about your construction or design project shared during consultations.
• Technical Data: IP address, browser type, and usage data collected automatically when you visit our website.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and provide quotations
• To deliver our construction and design services
• To communicate with you about your project
• To improve our website and services
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our business (e.g., payment processors, subcontractors) solely for the purpose of delivering our services. All third parties are bound by confidentiality agreements.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by UK law. Once no longer needed, your data will be securely deleted or anonymised.

6. Your Rights

Under the UK Data Protection Act 2018 and UK GDPR, you have the right to:

• Request access to your personal data held by us
• Request correction of inaccurate or incomplete data
• Withdraw consent for data processing at any time
• Request deletion of your data, subject to legal retention requirements

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings. However, this may affect the functionality of certain features.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Email: uk@avsdesign.co.uk
Phone: +44 20 7946 0958
Address: 123 Builder Street, London, SE1 7PB